Third-Party Processors
Radancy and its subsidiaries or affiliates use certain subprocessors, subcontractors and content delivery networks (‘third-party processors’) to assist in the provision of services to customers, through our solutions and services. The following list identifies third-party processors that Radancy uses for these purposes. Radancy requires that all such third-party processors are subject to a written agreement in compliance with applicable data privacy laws, including the EU General Data Privacy Regulation, known as “GDPR.”
Not all third-party processors provide services with respect to all customers. Whether a third-party processor is used with respect to any given customer depends on the precise nature of services provided by Radancy to that customer.
Any changes to third-party processors shall be posted on this web page sufficiently in advance to allow customers the opportunity to object to such changes. If a customer does not object, such customer shall be deemed to have consented to the change.
Third-Party Processors
| Subprocessor | Nature of Use |
|---|---|
| AddEvent, Inc. | Event management services |
| Adobe Systems Incorporated (Adobe Analytics) | Analytics and reporting services |
| Akamai Technologies, Inc. | Content delivery and performance services |
| Amazon Web Cloud Services, Inc. | Cloud infrastructure and hosting services |
| Amazon Web Services Australia Pty Ltd | Cloud infrastructure and hosting services |
| Amazon Web Services EMEA SARL | Cloud infrastructure and hosting services |
| Campaign Monitor Pty Ltd | Communication and marketing services |
| ChurnZero, Inc. | Customer success and support services |
| Cloudinary Ltd. | Media management and content delivery services |
| ConvertAPI, UAB | Document processing services |
| Cronofy Limited | Scheduling and calendar integration services |
| Flexspring, Inc. | Data integration services |
| Google, LLC | Cloud infrastructure, analytics and related technology services |
| Heap, Inc. | Analytics and reporting services |
| Kombo Technologies LLC | Integration services |
| LinkedIn Corporation | Recruitment and talent sourcing services |
| Merge API, Inc. | Integration services |
| Microsoft Corporation (Azure OpenAI) | AI-enabled technology services |
| MongoDB, Inc. | Database and data storage services |
| Mopinion B.V. | Feedback and survey services |
| Okta, Inc. (Auth0) | Identity and access management services |
| Qualtrics, LLC | Survey and feedback services |
| Rackspace US, Inc. | Cloud infrastructure and hosting services |
| Remesh, Inc. | Research and survey services |
| Sendgrid, Inc. | Email delivery and communication services |
| Skilljar, Inc. | Training and support services |
| Survale, Inc. | Survey and feedback services |
| SurveyMonkey, Inc. | Survey and feedback services |
| Textkernel US, LLC. (Sovren) | Data processing and automation services |
| Twilio Inc. | Communication and messaging services |
| Vonage Holdings Corp. | Communication services |
| Wow24-7 Inc. | Customer support services |
| Zendesk, Inc. | Customer support and ticketing services |